Reference

sigmaexch Privacy Policy for Indian Accounts

Before you open an account, this page tells you what sigmaexch collects, why we keep it, and how you can ask for changes.

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How We Handle Your Data

sigmaexch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy covers the details you send us, the records we create when you sign in, and the cookie data that helps the site remember your session. We may also keep limited payment references for UPI, Paytm, and PhonePe when those entries are needed to match

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a transaction, answer a support question, or handle a dispute. We do not keep personal data longer than needed for those purposes, and we trim or remove records once the retention reason ends. If you ask for a correction, an access copy, or account closure, we
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first check that the request really comes from you. Where local law limits access or the handling of a request, we follow that rule and explain the next step in plain terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST ROUTES

Contact Paths for Privacy Requests

Use the path that fits the request. Email works for a written trail, chat helps when you need a quick answer, and the contact form is useful when you want to ask…

Email Send your privacy request to the address shown in our footer. Include your registered name, login ID, and what you want changed, so we can match the message to the right account and reply with the next step.

Chat Use chat when you need a quick answer about data use, cookies, or a record correction. We may ask a few account details before discussing anything that could expose personal data.

Form If you prefer a written trail, submit the site form and state whether you want access, correction, or deletion. Written requests help us keep the thread clean while we check identity and respond.

HANDLING PRACTICE

Data Use, Cookies, and Security

We treat this policy as a working rule, not a static page. The team that handles support, account checks, and record changes sees only the data needed for…

Collection

We collect the details you enter, sign-in timestamps, device type, IP address, and cookie signals so we can recognise your…

Cookies

Cookies help us keep you signed in, remember language settings, and spot loading or sign-in issues.

Security

Access to personal data stays limited to staff who need it for support, verification, or fraud checks.

Retention

We keep records only for as long as needed for support, dispute handling, and legal duties.

Requests

You may ask for a copy, correction, or deletion of the details tied to your account.

Changes

If this policy changes, we update the page and apply the new terms from the date shown there.

Privacy Questions You Can Ask

The questions below focus on the data we collect, how long we keep it, and what you can ask us to change. If your account or request is restricted by local law, we still answer within the limits that apply and point you to the right contact path. That keeps the process clear before you send a correction, access, or deletion request.

We collect the details you enter, sign-in records, device data, cookie signals, and payment references needed to keep the account running, answer support requests, and meet legal retention duties.

Cookies help us remember your session, keep language settings, and spot loading or sign-in issues. They also let us measure whether a page needs fixing without collecting more than necessary.

Yes. You can ask for access, correction, or deletion of the data tied to your account. We verify ownership first, then act where local law allows us to do so.

We share details only with service providers, payment partners, or authorities when the law requires it. We do not sell personal data, and we limit sharing to the stated purpose.

We keep records only for the period needed for support, fraud checks, dispute handling, and legal duties. After that, we remove, anonymise, or archive the data under our retention rules.

Use email, chat, or the contact form on the site. If your request concerns personal data, include your account ID and the change you want so we can route it correctly.

If a feature or request is restricted in your state, we follow the rule that applies there. You may still contact us, and we will explain what can be handled locally.

sigmaexch Privacy Policy for Indian Accounts

Contact Paths for Privacy Requests

Data Use, Cookies, and Security

Collection

Cookies

Security

Retention

Requests

Changes

Privacy Questions You Can Ask

01 What data do you collect?

02 Why do you use cookies?

03 Can I ask for my data?

04 Do you share my data?

05 How long do you keep records?

06 How do I contact you?

07 What if local law limits access?

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